Have a question? We’ve got you covered!


Below are the most frequently asked questions answered by our team. Please don’t hesitate to contact us if you can’t find an answer to your question.


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Have a question? We've got you covered!
FAQ

Frequently Asked Questions


Got questions? We’ve got answers. You can also contact our support center.

How many characters can I put in a text message?

For Greek sms text messaging the maximum character length for an SMS is 160, for other languages such as Arabic, Chinese is 70 characters.

Can I send Smart messages?

Yes, you can send Ringtones, picture messages and Logos.

Can I send messages in Greek?

Yes, we support Unicode messages so you can send messages in any language.

Can I send Branded Messages?

You can choose the originator whether Numeric or Alphanumeric up to 11 characters.

How long does it take before credits bought are added to my account?

Once we have received payment in our account we will credit your account in 24 hours.

How do I pay and is the payment system secure?

You can pay online using our secure payment gateway through our eshop
– Bank Transfer
– Cash services like Paypal, Western Union, MoneyGram, etc.